Reception Reservation Help

  1. Register for an Account:
    • One person in your group must register for an account. This person will be the Registered User.
    • After registering, check your email and click the verification link to activate your account.
    • Once verified, the Registered User should log in to begin the reservation process.
  2. Identification Requirements
    • A valid photo ID is required for the registered user as a security measure.
    • The Registered User must collect the full name and date of birth for each guest. Phone numbers and email addresses may also be added.
  3. Requesting a Reception Reservation:
    • Visit the Reception Reservation page and check the calendar for available dates and times.
    • Click on an available time slot or click "New Reservation” to begin.
    • Enter all required information for your reservation and guests (up to 200 guests allowed).
    • Upload the necessary identification documents.
    • Make sure to review the terms and conditions for receptions before submitting your request.
    • Your request will appear on the calendar but is not confirmed until approved.
  4. Approval Process:
    • You will receive an email confirmation once your request is submitted.
    • The Governor’s Residence may take up to 2 weeks to review and approve your reservation.
    • If your request is approved or rejected, you will be notified by email.
    • In some cases, a reason for a rejection will be provided.
    • Please note: Events may be cancelled at any time due to unforeseen circumstances.
  5. Cancelling a Reservation:
    • To cancel, return to the Reception Reservation page, and click on your reservation.
    • Scroll to the bottom and click “Cancel”.
    • Confirm the cancellation when prompted.
    • Please cancel as soon as possible to allow others the opportunity to reserve the time slot.
⚠ Reception Documents

In addition to your online reservation, the documents below should be read, filled and submitted to the Gorvernor's Residence prior to your reception date. Please contact us if you need help creating your reservation or completing the documents.